FAQs

What is gold filled jewellery?

Gold filled jewellery is crafted by bonding a layer of genuine gold onto a base metal (usually brass) core. The gold layer must make up at least 5% of the total metal content, making it more durable and long-lasting compared to other gold-plated options. It offers a luxurious look without the hefty price tag. All of our clasps and the middle of the daisy necklaces are gold filled components.

Are your gold filled pieces hypoallergenic?

While gold filled jewellery is generally hypoallergenic, it still contains a base metal core, usually brass. If you have known allergies to brass or other base metals, it's recommended that you consult with a dermatologist or choose jewellery with alternative materials.

How should I care for my gold filled and pearl jewellery?

To keep your gold filled jewellery shining, gently clean it with a soft, non-abrasive cloth after each use to remove any oils or residue. Store it in a jewellery box or pouch to protect it from scratches. For pearl jewellery, avoid exposing it to harsh chemicals, perfumes and extreme temperatures. Clean pearls with a soft, damp cloth and store them separately to prevent scratching.

Can I shower or swim with gold filled jewellery?

It's best to remove your gold filled jewellery before showering or swimming to prevent damage caused by exposure to water, soap, chlorine, or saltwater. These elements can accelerate the wear and tear of the gold layer and potentially affect the overall appearance.

Can I return or exchange my jewellery?

We want you to be completely satisfied with your purchase. If you're not delighted with your jewellery, please refer to our return and exchange policy on our website. We'll be happy to assist you in finding the perfect piece or processing your return, depending on the circumstances.

Please note: items that are specified as "Made-to-Order" cannot be returned or exchanged unless they have arrived damaged. Please see our exchange policy for further information.

Do you offer custom jewellery designs?

At this time, we do not offer custom jewellery designs. However, if you are looking for a specific colour of bead for the Daisy Necklaces, we will do our best to accommodate. We continuously update our collections with unique pieces to suit your personal style. Keep an eye on our website and social media channels for our latest additions!

How can I contact your customer support team?

For any inquiries or assistance, please send us a message via our online contact form.

Where is the jewellery made?

All of our jewellery is handmade in Toronto, Ontario (Canada) by our founder, Jessie!

Do you have a physical location?

At this point, we do not have a physical store, however, you can meet us in person at markets and pop-ups around Ontario. Come say hi at our next pop-up at Stackt Market July 22-23rd, 2023!

What is the difference between gold filled and other materials?

  • Gold Filled

    Gold filled jewellery has a layer of gold bonded to a trusty base metal core, usually brass. It has the thickest layer of gold, making it a long-lasting champion against tarnishing and fading. Plus, it won't break the bank like solid gold, so it's perfect for those who want to sparkle without emptying their pockets.

    All of our jewellery has gold filled components and finishings.

  • Gold Vermeil

    Gold vermeil jewellery starts with a sterling silver base, generously painted with a layer of gold. If you have sensitive skin and are prone to reactions, this option is the most hypoallergenic. However, the gold will eventually wear down, so handle it with love and keep it away from tarnish-inducing enemies.

  • Gold Plated

    Gold plated jewellery has a thin layer of gold on top of a base metal and the most budget-friendly option. Just keep in mind, it's not built for the long haul (and not the most sustainable option). You will want to treat it gently and avoid any run-ins with water, sweat or lotions, otherwise it might lose its shine very quickly.